Joining WOAH means taking part in the development of one of the leading international organisations, recognised and associated with other multilateral institutions, in the field of worldwide health. It means helping to build a global approach to health, combining animal and human health in a “One Health” approach. It means joining teams motivated by the impact of their actions, the sense of their collective commitment and their recognised professionalism in their respective fields of expertise. 

WOAH’s headquarters are based in Paris. The Organisation is present on every continent through 13 Regional or Sub-regional Representations. WOAH has 250 staff members, two-thirds of whom are based at headquarters.
This position is located in Paris, France. 

Under the authority of the Deputy Director, International Standards and Science, and the direct supervision of the Head of the World Animal Health Information and Analysis Department (WAHIAD), her/his Deputy, and the manager of the Administrative team.

The Trilingual Administrative Assistant (TAA) provides trilingual administrative and technical support to the teams within WAHIAD. The TAA uses initiative to research, propose, document, and review administrative processes, procedures, and guidelines to ensure the smooth running of the Department. The TAA applies their interpersonal and communication skills to provide guidance and training on these administrative processes within WAHIAD, and to deliver excellent customer services to users of the World Animal Health Information System (WAHIS) Customer Service Desk.

The TAA employs their attention to detail and language skills to produce high-quality communications and information products for the reporting and consulting users of WAHIS, to manage a wide range of information datasets, and to produce regular performance indicator reports for the Department, the Organisation and donors. The TAA has robust time management and organisational skills and meets competing deadlines.

Provide administrative and technical support to the various teams within WAHIAD (55%)
• Draft, format, proofread, redirect and archive incoming and outgoing emails to facilitate knowledge transfer within the WAHIAD team and the Organisation.
• Document, review and improve administrative processes, and provide guidance and training to the WAHIAD team as required.
• Manage the publication, update and archiving of WAHIAD-owned content on various platforms (SharePoint, Customer Relationship Management tool [CRM], Delegates web portal, WOAH website, WAHIS support desk platform).
• Participate in activities linked to the improvement and evolution of various WOAH platforms (CRM, Delegates web portal, WOAH website).
• Support the planning and follow-up of the activities of the WAHIAD team.
• Support the technical activities of the WAHIAD team.
• Support the general onboarding of new WAHIAD colleagues, liaising with other Departments/Units as required.
• Process WAHIAD purchases through the Organisation’s procurement tool.
• Collect mail addressed to the Department.
• Manage stationary orders for the WAHIAD team.

Provide administrative and technical support to the project team of the World Animal Health Information System (WAHIS) (35%)
• Manage the daily running and contribute to the long-term improvement of the WAHIS customer satisfaction platform/support desk.
• Provide guidance and training to internal and external users of the WAHIS platform and the support desk.
• Support the activities related to the interconnection of the European Commission Animal Disease Information System (ADIS) with WAHIS.
• Oversee the activities linked to user account management in the WAHIS platform and the support desk, participating in functional testing as required.
• Participate in the review and improvement of the WAHIS platform and the support desk, liaising with external service providers as required.
• Prepare customised presentations, reports and official communications of the WAHIS project team.
• Provide administrative assistance during meetings or workshops as required.

Assist in the logistical management of events and projects (5%)
• Assist the WAHIAD team in managing its schedule of events.
• Liaise with relevant parties including staff at WOAH Headquarters, staff in the WOAH Regional and Sub-Regional Representations, Delegates, Focal Points and other stakeholders.
• Coordinate the organisation of Global or Regional training workshops, ad hoc Groups, Working Groups, Specialist Commissions or other events as assigned, including the coordination of invitations, preparation/translation of presentations/documents, room-booking and preparation of equipment.
• Participate in the collection or drafting of meeting outcome reports.

Prepare technical documents (5%)
• Prepare, proofread, edit, format and publish working documents, letters, reports and presentations in the three official WOAH languages (English, French, Spanish).
• Prepare, format and circulate meeting or mission reports (most often in English).
• Oversee and/or participate in the translation and quality assurance of documents, letters, reports and presentations in the three WOAH languages, liaising with internal/external translators as required.
• Support the early warning team as a trilingual back-up (verification, translation, publication and distribution of WAHIS reports).
• Support other Departments/Units in the Organisation with document preparation (on occasion, and if availability permits).