Application link

https://www.expertisefrance.fr/web/guest/on-recrute?redirected=2#page-13181/1/expert-to-support-rtb-to-establish-and-implement-an-iso-compliant-quality-management-system-h-f/en_US

CONTEXT AND DESCRIPTION OF THE MISSION

Rwanda TVET Board (RTB) is mandated to promote quality education in technical and vocational education and training from level one (1) to five (5), aimed at fast tracking socio-economic development of the country. In order to enhance the quality of the service delivery and ensure continual improvement, RTB aims to improve its management system and as such attain ISO 9001 2015 Quality Management System (QMS) certification. 

The main objective of this assignment is to support Rwanda TVET Board in designing, developing, and implementing its Quality Management System (QMS) in compliance with ISO 9001:2015 requirements to attain ISO certification.

To achieve the objectives, the expert will conduct the following tasks:

1. Conduct a detailed analysis of Rwanda TVET Board existing system and processes to identify gaps with ISO 9001:2015 requirements
2. Develop, in collaboration with RTB QMS Team, a tailored Quality management system framework, including quality Manual, quality policies, standard operating procedures, process flowcharts, guidelines and forms, in alignment with ISO 9001:2015 standards which should be in place to be ready for the ISO 9001:2015 audit
3. Prepare an implementation plan in order to guide RTB in implementing the documented QMS.
4. Define key metrics and key performance indicators
5. Develop monitoring tools
6. Monitor progress and address challenges related to QMS during the implementation phase
7. Conduct and facilitate internal audits to assess QMS readiness
8. Provide recommendations for corrective actions, corrections and preventive actions.
9. Support RTB in certification processes 

The expected deliverables and timeline are detailed in the Terms of Reference attached.