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Country Director – DRC



Concern Worldwide started working in DRC in 1994. Since that time we have grown into one of the leading humanitarian organisations operating in DRC with national rapid response programmes, resilience programmes, cash, WASH and nutrition programmes, with gender activities in every project. This is an exciting opportunity to lead our DRC programme, one of Concern’s largest country programmes. Today, 1 in 10 people in humanitarian need live in DRC- come and help us do our part.

About the role: This is a 24–36 months (renewable), replacement role with accompanied terms based in Kinshasa with a salary of Grade 7 with a salary of €58,646 – €65,162.

You will report to the Regional Director and will line manage the programmes director, systems director, country finance controller and the internal audit and compliance manager. We would like you to start the in March 2021.


Your purpose: Within this dynamic working environment, expanding team and increased portfolio of programmes and donors, you will have overall responsibility for the strategic development and management of the Concern country programme in DRC. You will ensure that the programme meets objectives as set out in the Country Strategic Plan, annual plans and programme proposals. You will also ensure that the country programme is in line with Concern policies, procedures and the Core Humanitarian Standard. You will lead the Senior Management Team and represent the organisation with government, donors and other international and national organisations.

You will be responsible for:

     Leadership & Strategic Direction:

  • Leading the Senior & Country Management Teams and ensuring participative decision-making processes
  • Leading by example and supporting the Concern team to achieve organisational outcomes
  • Ensuring staff capacity, organisational structures and programme approaches are fit for purpose and able to effectively deliver strategic organisational goals
  • Engaging with major organisational advocacy issues, providing support and leadership for key strategic campaigns.


Risk Management & Accountability:

  • Ensuring optimal use of financial resources, managed in a transparent and accountable manner, consistent with Concern’s and donor policies, systems and procedures, delivering quality results and demonstrating value for money.
  • Responding robustly to any suspicions or reports of fraud, safeguarding or code of conduct abuses or other misdemeanours, and adhering to Concern’s policy and procedures on investigations
  • Ensuring Concern complies with all relevant national legal and administrative requirements
  • Identifying all risks and implementing mitigating measures in conjunction with the Senior Management Team.
  • Ensuring a functioning Complaints Response Mechanism within all programmes and offices


Security Management

  • Ensuring all staff are aware of and adhere to the Security Management Plan and security procedures
  • Establishing and maintaining effective security management systems to meet agreed standards


Programme Development & Implementation:

  • Ensuring adequate financial resources for continual programming in country, and engaging actively with in-country and regional donors.
  • Supporting the Programme Director to ensure programmes are designed, implemented, monitored and evaluated in line with Concern Worldwide policies, incorporating a results-based management approach
  • Enabling an organisational culture that supports effective learning, sharing and continual improvement of programme quality.


Support Systems & People Management:

  • Supporting and guiding the Systems Director and Country Financial Controller to ensure effective and efficient HR, administrative, logistical and financial support is provided to staff and programmes of Concern Worldwide.
  • Supporting the Country Financial Controller in budget preparation, revision and monitoring; ensuring that budget holders actively manage their budgets and prepare accurate budgets in line with the annual plan.
  • Ensuring that Concern’s IT systems provide efficient and effective communication and data management for the organisation, linking with Concern Worldwide systems.
  • Supporting and guiding the Systems Director and HR personnel to ensure there are competent and empowered human resources, in a fair, diverse and efficient workplace
  • Ensuring the National HR Manual and HR policies are in line with organisational and national legal requirements and all staff are aware of and comply with these.
  • Undertaking initiatives to ensure a good working environment and team spirit so Concern is perceived as an employer of choice for national and international staff.
  • Ensuring job requisitions are prepared on a timely basis for international positions
  • Ensuring staff Performance and Development Review’s (PDRs) are undertaken for all staff with appropriate training, development and career opportunities identified and budgeted.


Representation & Networking:

  • Creating, maintaining and reinforcing a strong and visible profile for the organisation, as a leading humanitarian actor in the fight against poverty, and the implementation of emergency, resilience and development programmes.
  • Communicating information regarding Concern and its programme at National level to Government, Donors and INGOs, alliances and networks across a range of fora.
  • Engaging appropriately with the media to ensure that Concern’s values, vision and programmes are highlighted.
  • Representing Concern Worldwide in strategic national and international meetings;
  • Ensuring relationships and formal agreements with the government are maintained and updated.



  • promote and ensure compliance with the Core Humanitarian Standard (CHS) commitments and quality criteria
  • ensure that all staff are familiar with the principles underpinning accountability, safeguarding and Concern’s Complaints and Response Mechanism (CRM) and ensure that information about Concern’s commitments on accountability and safeguarding are disseminated among programme participants and communities
  • ensure that the CRM is functional, effectively implemented and accessible in all programmes’ locations, enabling safe reporting of both programmatic and sensitive complaints, including safeguarding concerns
  • ensure that complaints are welcomed, managed and responded to in a timely, fair and appropriate manner; ensure that sensitive complaints, including safeguarding concerns, are handled with utmost confidentiality and that the safety of the complainants and those affected is prioritised at all stages.

Expériences / Formation

Your skills and experience will include:

  • Relevant post graduate qualification
  • Three to five years’ experience in a senior position with an international NGO
  • Management of diverse and multi-sectoral programmes
  • Management of a diverse team of senior staff
  • Previous work in a similar context
  • Management of systems and finance functions, including knowledge of donor compliance
  • Management of security and safeguarding
  • Working with major international donors and securing external donor funding.
  • Knowledge and experience of incorporating key cross-cutting approaches across programmes
  • Excellent communication and interpersonal skills and a confidence to engage and represent Concern at public fora, media and donors
  • Excellent teambuilding and mentoring skills
  • Delegation, time management, planning and prioritization skills
  • Computer literate and good knowledge of Outlook, Word, Excel and Powerpoint
  • Excellent spoken and written English and French
  • Empathy with Concern’s mission, vision and goals, and with our target group

We would also like you to be:

  • Flexible, honest and reliable
  • Culturally sensitive and empathetic to others
  • Able to work under pressure and to strict deadlines
  • Able to maintain a positive approach and sense of humour


Please see job description

Comment postuler

All applications should be submitted through our website at by closing date. CV’s should be no more than 4 pages in length. We may review CVs before the stated closing date so please apply early. Les CVs en français sont les bienvenus.


Le programme de formations de Coordination SUD